We love our Customers!
On this website you can stay updated with announcements, get answers from Trans-Fast Customer Service and share your feature suggestions with us.
Everytime we reply to a request in our Customer Service Portal we ask each customer to evaluate our service.
Below are the latest stats:
Filipe Dinis Mar 12 • Announcements
We've got a new bank account. Please take note of the new details:
Account holder: Trans-Fast
sort code: 23-85-90
- Only bank transfers are accepted to this account. Cash deposits are no longer supported.
- We won't be able to receive bank transfers from customers into our Lloyds account after March 31st.
For further clarification, please do not hesitate to contact us.
Filipe Dinis February 08, 2012 • FAQ and Tips
To check the status of your money transfer, you need to contact our Customer Service by clicking on the SUBMIT A REQUEST link on the top menu.
In order for us to quickly check the status of your money transfer you need us to supply us with the transfer reference number (which is available in your receipt). If haven't got your receipt with you, please let us know more details about the transfer, such as: your full name, full recipient name, destination country and transfer amount.
You'll receive a reply from our Customer Service as quickly as possible.