Welcome to Trans-Fast Remittance (London) Ltd. Customer Service Portal!

We love our Customers!

On this website you can stay updated with announcements, get answers from Trans-Fast Customer Service and share your feature suggestions with us.

Everytime we reply to a request in our Customer Service Portal we ask each customer to evaluate our service.

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Trans-Fast Remittance (London) Ltd.

Filipe Dinis Mar 4 10 Announcements

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Filipe Dinis December 21, 2015 Announcements

Yes, we can't believe it too, but Christmas is just around the corner. How time flew, right? Please take note of our opening hours during the holidays. Notice that our office will be closed for a few days as our staff takes a well deserved break.

 

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Filipe Dinis December 14, 2015 Announcements

NOTICE: Payments to our bank account have been temporarily suspended. Please make your money transfers by paying with your debit card.

Filipe Dinis May 4, 2012 FAQ and Tips

We offer two speed options for your money transfer to Brazil. Each has it's own advantages, depending on your needs:
- Choose EXPRESS if you want your transfer to reach it's destination as quickly as possible and comply with all requirements for your  tax return in Brazil. This option is useful to send money urgently to Brazil.
- Choose REGULAR if you want to get the best exchange rate and are sending small amounts to your family and friends.
 
 
How long it takes?
EXPRESS transfer - If your payment is found in our account before 4:30PM (London Time) and you choose the Express transfer, it will reach the beneficiary account in Brazil on the same day. If your funds are credited in our account  after 4:30PM it will be available the next day in Brazil.
REGULAR transfer - This transfer is completed between 1 and 2 days after your payment is found in one of our accounts.

Filipe Dinis February 8, 2012 2 FAQ and Tips

To check the status of your money transfer, you need to contact our Customer Service by clicking on the SUBMIT A REQUEST link on the top menu.

In order for us to quickly check the status of your money transfer you need us to supply us with the transfer reference number (which is available in your receipt). If haven't got your receipt with you, please let us know more details about the transfer, such as: your full name, full recipient name, destination country and transfer amount.

You'll receive a reply from our Customer Service as quickly as possible.