How to upload copy of documentation?

In order to keep your Trans-Fast account active, we need to have your most recent documentation on file.

Accepted ID documents:

- Passport (the full page with your photo)

- National ID

- Driving License


Accepted proof of address (must not be older than 3 months):

- Utility bill (gas, electricity, landline - mobile bills are not accepted)

- Bank statement

- HMRC letter


How to send documentation to us:

1- Scan your documents and save them in PDF format (preferably). Please scan the full pages.

2- Send them to the email - - indicating your customer number or full name in the subject line.

TIP: If you have a recent smartphone (iPhone or Android) you can take a photo of your documents. We recommend using the Scanbot app. Scanbot turns your phone in to a scanner and produces a high-resolution PDF file. This app can be downloaded from the App Store and Google Play Store. More info at:



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