FAQ and Tips
Frequent Asked Questions and Tips to get the most of Trans-Fast service
- How good is Trans-Fast Customer Service?
- Regarding Contact / Leader payments
- Paying in cents
- Understanding the transfer options on money transfers to Brazil - REGULAR and EXPRESS
- What are the necessary documents to register?
- How to upload copy of documentation?
- Why does the exchange rates aren't always available online?
- What is a "certified copy" of a document and how can I get one?
- What is the maximum and minimum amount of money that a customer can send?
- What happen when the customer has not got the documents and proof of address?
- Do we cash cheque-salary?
- Do we accept cheques?
- How long does it take to the receiver get the money?
- Why we have to ask for CPF/CNPJ?
- Why the exchange rate changes quite often?